Frequently Asked Questions
Everything you need to know about shopping at A1 Cash and Carry
Do I need a business license to shop at A1 Cash and Carry?
While we primarily serve the food service industry and wholesale partners, we are open to the general public. No membership or business license is required to shop our selection of bulk groceries and restaurant supplies.
What are your shipping and delivery options for bulk orders?
We offer local delivery for commercial addresses and curbside pickup for all online orders. Shipping rates are calculated based on order weight and distance from our nearest distribution center.
How do you ensure the quality and freshness of perishable goods?
We maintain strict temperature-controlled environments in our warehouses and delivery vehicles. All fresh produce, dairy, and meat products undergo rigorous quality inspections daily to ensure they meet food safety standards.
What is your return policy for food products?
Due to health and safety regulations, we cannot accept returns on perishable items. Non-perishable items in their original, unopened packaging can be returned within 14 days of purchase with a valid receipt.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and secure online payments. For established commercial accounts, we also offer credit terms subject to application approval.
Can I place a special order for items not currently in stock?
Yes, we work closely with our network of suppliers. If you require a specific product or a high-volume order not listed on our site, please contact our procurement team for a custom quote.